These days, website content is continually updated, websites are frequently redesigned, and URL structure is altered. Inevitably, 404 error pages occur on all sites–for various reasons. Here’s what they are, how they affect your site, and what you can do to fix them. Read the full article at MarketingProfs
Instagram, YouTube, and Facebook are the most popular social media platforms, but brands need to be aware of emerging platforms if they don’t want to risk missing lucrative opportunities. Here are key market trends in social media engagement and ways emerging platforms are addressing those trends. Read the full article at MarketingProfs
It happens to all of us: the dreaded email fail. The kind of mistake that incites Twitter jeering and emails from your boss (or, worse, your CEO). Mistakes can happen when you’re moving too fast, deadlines are tight, and you’re juggling multiple campaigns. The good news? You can avoid many … Read the full article at MarketingProfs
More and more marketing departments are moving from just being curious about Agile to actually implementing Agile practices. But many have the wrong idea about what Agile is and what it can or cannot do, so let’s debunk some of the most common myths about Agile. Read the full article at MarketingProfs
Advice for anyone rising into a higher position from a peer-intensive one
Project Isaac Awards 2019
Throughout the year, we celebrate creativity, trailblazers and young influentials, efforts around diversity and inclusion, sports leaders, brand geniuses, and standout agencies and media plans. But the Project Isaac Awards are something else entirely: They honor those who answer a craving for invention, that rare quality at the heart of truly standout work. In the case of We Believers, winners of the Gravity prize, they also honor those who answer the urge for a flame-grilled burger.
Burger King Mexico’s ‘Traffic Jam Whoppers’
Gravity Award Winner
We can all agree rush hour is pretty miserable, but this past April, commuters in Mexico City got a bit of a reprieve: the ability to order Whoppers to their cars.
The inspiration for the campaign came after Gustavo Lauria, chief creative officer of We Believers, spent an hour in a car on the way to a meeting with Burger King CMO Fernando Machado. Recalling that Machado wanted an idea relevant to Mexico, Lauria—fresh from his commute—arrived at the meeting and said, “What if we deliver Whoppers in the middle of traffic jams?”
Machado approved the idea in less than five minutes, no formal presentation required.
Planning was a bit more involved. They had to identify traffic hot spots and restaurants, and what combination would enable 30-minute deliveries. After that, there were just a few minor details to deal with: developing an app to support mobile payments; asking consumers to preregister with email addresses and license plate and credit card numbers; ensuring delivery drivers had compatible handsets; creating a back-end interface to identify daily delivery zones and to track orders; figuring out a means of integrating the service into restaurants (the solution: an iPad placed next to cash registers); and populating digital billboards with data from customers and their orders.
Then they realized orders would have to be voice-enabled to comply with traffic laws. The voice-activated menu simplified orders not only because consumers were driving, but also because voice assistants had to speak Spanish.
“It was a long weekend,” says Marco Vega, chief strategy officer at We Believers, the AOR for Burger King Mexico.
The result: nearly 400 Whoppers delivered to traffic-marooned customers—10% to 15% of which were handed off at the moment the driver passed by Burger King, Vega says.
The campaign also created a new revenue stream and marked the first time Burger King Mexico accepted mobile payments.
“This was the proof: a) people are open to mobile payments, and b) they were safe and willing to give you their credit card number,” Vega notes.
Now We Believers is considering other high-traffic cities like Los Angeles, São Paulo and Shanghai, as well as locations like the Tijuana border, which has lots of potential customers waiting. —Lisa Lacy
NEW BALANCE, RUNNING APPAREL, VMLY&R, KANSAS CITY
Marketing & Advertising: Event/Experience Invention
Runners love to crush a beer after crushing a personal best. Tapping into this motivator, New Balance created the Runaway Pub to support its sponsorship of the Virgin Money London Marathon. Using a mobile app that connects with running app Strava, runners could turn their miles run into currency for free beer. “More than a pub, the Runaway became a hub for runners,” says Jason Xenopoulos, VMLY&R’s CEO, New York, and CCO, North America. “They urged for the pub to remain open after the marathon.” Over 23,000 runners logged more than 532,000 miles through the app—the equivalent of more than 20,000 marathons, or almost 63,000 pints. —Rae Ann Fera
BEHR PAINT, IBM WATSON ADS, IBM WATSON ADVERTISING
Marketing & Advertising: Digital Transformation Invention
To make choosing paint colors (dare we say) fun, Behr Paint teamed up with IBM Watson Ads to develop AI-powered ads that helped people find their perfect color. Using natural language processing and tone analysis, the ads engaged consumers in real-time, 1:1 conversations to deliver a personalized paint color recommendation—based on things like what room they’re painting and the feeling they want for the space. The interactive ads, which were the agency’s first AI-powered campaign for the retail industry, drove a 17% increase in purchase consideration and an 8.5% lift in store visits. —Heide Palermo
HBO’S WESTWORLD, ALEXA VOICE SKILL, 360i
Marketing & Advertising: AI Invention
New tech meets the Wild West in HBO’s Westworld: The Maze activation, where superfans are able to interact with the Western world they love in an entirely new way. Using an Alexa Voice Skill, fans can navigate the world by challenging their own fandom and recalling trivia to help them find the center of the maze. The ultimate destination was a place in viewers’ hearts long after the show’s season finale. —Nicole Ortiz
PEDIGREE, DENTASTIX, COLENSO BBDO, AUCKLAND
Marketing & Advertising: Product Development Invention
Everyone loves a good selfie, except dogs, who have no time for sitting still. So to help New Zealand dog parents take Insta-worthy pics with their pups—and bolster brand loyalty—Dentastix devised the Selfiestix, a captivating treat holder that attaches to phones. The accompanying app uses facial recognition that was developed with Stanford University’s canine data set to create fun dog-face filters. With a goal of getting 1 in 2 people to share their photo, the project yielded impressive results: 59% who used the app shared their photo on social. Better still: Dentastix sales grew by 21% and is now rolling out globally. —Rae Ann Fera
THE MILL, REAL-TIME ANIMATION SYSTEM, THE MILL, NEW YORK
Marketing & Advertising: Creative Invention
What if you could cut down the time it takes to fully animate a CGI character from weeks to just one day? The Mill’s groundbreaking real-time animation system Mascot combines live rendering with motion sensors in a proprietary system that enables humans to “puppeteer” photorealistic CG characters.
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How you respond to a mistake can say a lot.
When Mountain Dew rolled out its “Dewnited States” campaign, featuring cans representing each state and an overarching ad campaign which featured a noticeable error: the upper peninsula, a part of Michigan, was shaded in the same green and white pattern as Wisconsin. The image appeared in the campaign’s television ad, as well as the introduction for each of digital ads for individual states. While likely glossed over by the majority of audiences, residents of the Upper Peninsula, or Yoopers, took notice.
The brand took the issue seriously, ultimately creating a limited-edition homage to the region, which certainly won it fans among the 300,000 residents of the Upper Peninsula.
Nicole Portwood, vp of marketing for Mountain Dew, energy and flavors told Adweek that the brand was first made aware of the mistake when the campaign had already been in market for about a month, via a tweet from the official Twitter handle for the Upper Peninsula, informing the brand “I am not Wisconsin” and calling on Mountain Dew to “fix this”—or send a free case of the beverage to each resident of the peninsula.
“We saw that and immediately thought, ‘We have to fix this.’ We dishonored the people oft his place,” Portwood said, which was especially problematic for a campaign designed to celebrate America and what makes its different regions unique.
The brand decided a simple apology wouldn’t suffice.
When the Upper Peninsula changed its demand, asking instead for an edition of the Dewnited bottles for the Upper Peninsula, the brand decided to take the region up on the idea. Mountain Dew tweeted back, asking resident of the region to fill out a blank bottle with ideas for a limited edition bottle.
Hey, Upper Peninsula: we hear you, and we’re sorry for misplacing you on our #DEWnited map. Give us a chance to right our wrong. Help us fill this special edition label by telling us all of the things you love about the Upper Peninsula (note to self: located in MICHIGAN) pic.twitter.com/cSzJQYc2tl
— Mountain Dew® (@MountainDew) July 10, 2019
Mountain Dew took an approach similar to the one it employed for the rest of the campaign, taking suggestions from residents of the region and working with its team of designers to transform the ideas into a finished product. The brand was flooded with thousands of comments and suggestions about what should go on the label and soon created two or three drafts for a bottle design, Portwood said.
As luck would have it, the man who ran the Upper Peninsula handle, Bugsy Sailor, also has a background in graphic design and helped them arrive at a final iteration. Mountain Dew then worked with its bottlers in the region to print the labels and ultimately produce 906 bottles. Portwood estimates the whole process, from concept to finished product, took about a month.
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